📞Call or Text: 512-696-7477
Privacy Policy
At Jean’s Cleaning Service (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, call or text us, or use our cleaning services.
1. Information We Collect
We collect the following types of information:
a. Personal Information You Provide
When you contact us, request a quote, or schedule a cleaning, we may collect:
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Name
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Email address
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Phone number
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Home or service address
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Details about your cleaning needs
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Payment information (if applicable)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
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Your IP address
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Browser type and version
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Pages visited and time spent
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Device information (mobile or desktop)
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Cookies and similar tracking technologies (see below)
2. How We Use Your Information
We use your information to:
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Provide cleaning services and customer support
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Respond to inquiries or quote requests
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Send appointment confirmations or reminders
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Process payments securely
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Improve our website and service experience
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Send occasional promotional messages (only if you opt in)
We will never sell or rent your information to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies to:
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Improve website performance and user experience
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Remember your preferences for future visits
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Track analytics data (such as Google Analytics)
You can choose to disable cookies through your browser settings, but some parts of our website may not function properly.
4. How We Protect Your Information
We implement reasonable physical, technical, and administrative safeguards to protect your personal data, including encryption for payment processing and secure data storage.
However, no system is 100% secure. By using our website or services, you acknowledge that you understand and accept this risk.
5. Third-Party Services
We may use third-party tools or integrations (e.g., scheduling software, payment processors, analytics tools) that process your data under their own privacy policies. Examples include:
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Google Analytics
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Square or Stripe (for payment processing)
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Meta/Facebook (if you contact us through Facebook)
We recommend reviewing the privacy policies of any third-party services you interact with through our site.
6. Your Privacy Rights
You have the right to:
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Request a copy of the personal data we hold about you
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Request corrections to your information
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Opt out of marketing communications
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Request deletion of your information (subject to legal and service obligations)
To exercise any of these rights, please contact us at jeanscleaningservice@gmail.com or call/text (512) 696-7477.
7. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Jean’s Cleaning Service
📍 Round Rock, TX
📞 (512) 696-7477
📧 jeanscleaningservice@gmail.com